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Patient Service Representative – Ortho and Sports Med

Missouri Baptist Medical Center

This is a Full-time position in Creve Coeur, MO posted March 31, 2021.

Job ID: 1214069Employment Status: Full-TimeMore InformationMissouri Baptist Medical Center , an acute care hospital in St.

Louis County, offers a full continuum of medical and surgical services, including heart care, cancer care, and womens and infants services.

The hospital has a 24-hour adult emergency department and cares for pediatric patients at a separate emergency department in collaboration with St.

Louis Childrens Hospital.In 2016, Missouri Baptist was named a Magnet hospital by the American Nurses Credentialing Center (ANCC).

The prestigious designation is the highest credential a healthcare organization can receive for nursing excellence and quality patient care.

Missouri Baptist is the first hospital in St.

Louis County to achieve this recognition, which has been accomplished by less than 7 percent of hospitals nationwide.

Additionally, U.S.

News & World Report ranked the hospital #2 in the St.

Louis metro area.Missouri Baptist Medical Center is a member of BJC HealthCare, one of the nations largest nonprofit healthcare organizations.OverviewRole PurposeServes as a lead for front office activity.

Directs the patient flow process at the physician office.

Performs patient check in and appointment scheduling as assigned.

Supports Central Billing Office by maintaining patient financial records at the office.

Provides closure to patient visit.

May support office as switchboard operator as needed.Responsibilities* Handles telephone calls from patients, forwarding calls needing triage.* Performs receptionist duties.* Verifies health insurance payment information and educates patients on the applicable regulations.

Collects payments and records data.* Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic charges.* Coordinates information with Central Billing Office to ensure all charges are captures and properly collected.* BJC has determined this is a safety-sensitive position.

The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.Minimum RequirementsDegree* High School Diploma or GEDExperience* 2-5 years Benefits StatementNote: not all benefits apply to all openings* Comprehensive medical, dental, life insurance, and disability plan options* Pension Plan*/403(b) Plan* 401(k) plan* Tuition Assistance* Health Care and Dependent Care Reimbursement Accounts* On-Site Fitness Center (depending on location)* Paid Time Off Program for vacation, holiday and sick time* Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health CenterLegal StatementThe above information on this description has been designed to indicate the general nature and level of work performed by employees in this position.

It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.Equal Opportunity Employer

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