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Process Documentation Manager

MiTek Industries, Inc.

This is a Full-time position in Chesterfield, MO posted May 8, 2021.

Job Description MiTek® is a global provider of building solutions for the residential and commercial construction industries.

Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building.

With a rich 60-year history and a network of 6,500 team members worldwide, MiTek pairs local expertise with global capabilities.

As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

Learn more at www.mii.com.

Summary The Process Documentation Specialist primary objectives will be to develop, write, and edit operating instructions, how to manuals and SOPs to help users understand technical and process information for MiTek’s Modular Building Solutions team.

The role will require analysis of business processes, requirements and study of new applications to translate this information into the required documentation.

Position requires great attention to detail, with excellent oral, and written communication skills.

The documentation specialist will help to define the documentation templates and the development of technical writing tools.

Individual will work in collaboration with various core team members and use professional concepts to complete a wide range of technical tasks related to product release.

Job Responsibilities & Requirements Responsibilities: * Work with internal teams to obtain an in-depth understanding of the product and/or system documentation requirements * Work with SMEs to capture and document process flows and be able to convert them into formal procedural documents * Write easy-to-understand user online and/or printed help and user guides and suggest innovative approaches for documenting * Ability to analyze, prepare technical documentation, and coordinate layout and organization * Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience * Explain concepts and processes simply and concisely to help internal and external users understand the technology * Work across various teams to generate effective materials for the required audience * Substantial contributor to the overall documentation design approach that is consumable by both internal and external customers, applicable to all departments both inside and outside the business unit, and applies sound logic for maintenance and upkeep.

Qualifications: * Proven working experience in technical writing of software documentation * Ability to deliver high quality documentation paying attention to detail * Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures * Excellent written skills in English * Strong working knowledge of Microsoft Office and Adobe Suite Products * Mobile delivery and online documentation (i.e.

searchable content) experience preferred MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.

www.mii.com

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